Combining strategic leadership with hands-on delivery, and ensure the training solutions are relevant, engaging and aligned to the organisations business and client needs.
Oversee the quality and effectiveness of training content, facilitate learning for internal teams, distribution and external stakeholders,
and work with key stakeholders to identify needs and develop fit-for-purpose solutions.
Assist with preparing training materials, coordinating facilitating training, responding to general training related queries, and
providing day-to-day administrative and operational support to the Training, Development and Recognition Department.
Driving high standards and continuously looking for ways to improve and innovate how we learn.
Setting up training sessions, including booking meeting rooms, inviting delegates and presenters, managing attendance, administering training registers
Interacting with delegates, doing training presentations, answering questions and providing feedback to delegates
Maintain standards and maintain records, this will include test results etc.
General support role to the Training, Development and Recognition Department, including email and telephonic support
Following up with marketing to ensure timely delivery of recognition material.
Oversee the design and maintenance of the “Power Hour” training rollout and plan.
Stay updated on new learning methodologies, technologies, and industry trends to enhance training strategies.
Check and approve the quality of all PowerPoint presentations and training materials to ensure they are fit for purpose, clear, and engaging.
Ensure brand consistency and alignment with training objectives across all learning materials.
Conduct regular reviews and updates of training modules to maintain relevance and effectiveness.
Act as the main point of contact for training-related inquiries from clients and internal stakeholders.
Manage and oversee the rollout of training plans, ensuring timely and effective implementation.
Work closely with teams to optimize training strategies and improve learner engagement.
Evaluate training program effectiveness using feedback, analytics, and performance metrics.
Coordinate with leadership to align training initiatives with broader business goals.
Knowledge of e-learning platforms, LMS, or blended learning approaches is a plus. Ability to manage multiple training projects, prioritize tasks, and meet deadlines. Understanding of design packages. Skills and character traits: Quality Assurance & Attention to Detail Stakeholder & Client Engagement Strategic Thinking & Problem-Solving Creativity & Innovation in Training Content Development In-depth understanding best practices, business, and compliance processes relevant to your role Organizational & Project Management Skills PowerPoint design and training content development Excellent facilitation, presentation, and coaching skills. MS Office and PC literate (Outlook, Excel, Word)