The primary focus of the role will be to facilitate the ordering, issuing and returning of IT assigned items to and from our service provider.

Attending regular meetings with our service provider, keeping monthly stock records up to date, analysing monthly billing invoices and

doing physical audits of our hot desk equipment.

Work closely with the ICT, People and Business Services (Procurement and Buildings and Facilities) teams.

The role may change over time, depending on performance, your needs and the business’s needs.

Perform monthly checks on hot desks located at Head Office to make sure the equipment is in place, and our internal clients can use them with ease.

Review and process new orders for onboarding requirements in line with RQF received

Review and process termination requests in line with email instructions received from people

Review and capture adhoc orders on xls data sheet, track, and chase for delivery.

Review and capture onboarding and termination requests on xls data sheet, track and chase for delivery.

Monitor a dedicated mailbox where internal clients report issues or need assistance and facilitate these requests while keeping to the agreed SLA.

Prepare courier waybills and make sure batches are less than R100K in value for pick ups

Liaise with our Reception team on courier service provider collection and delivery of parcels.

Manage and control courier requests related to IT assigned items via the Business Services mailbox and manage tracking list.

Review monthly billing charges for small items supplied by our service provider.

Do monthly stock take of small items in stock and stored in a secure location.

Do meeting room inspections to maintain company standards and ensure equipment is working.

Ensure acknowledgement forms are in place for all stock issued to users and collected from users and saved on the r-drive.

Assist with facilitation of evacuations and Health and Safety tests.

  Grade 12 or equivalent (Essential) PC literate and have working experience with MS Office – Excel must be at an intermediate level Ability to work under pressure - high-performance environment Numeracy skills Accurate typing skills Quality driven