Manage a team of junior and senior underwriters.

Outputs (include but is not limited to):

Contain and improve cost effectiveness of functions provided

Implementation of agreed initiatives to improve operational efficiency and customer experience

Insure that the various SLAs are adhered to and delivered at agreed quality standards, set targets to facilitate continuous improvement of both SLA and quality standards

Monitor external perception rating and ensure that the scores are within the agreed targets

Identifying and reporting on service failures and errors

Contribute to the various cross functional forums to help improve efficiencies in other areas

Ensuring that all correspondence are professional and in line with standards and protocols of the organization

Help manage and determine the budget of the business area

Interact with executive management in other business areas to ensure clear communication and service delivery to other business functions

Help formulate strategy of business area

Medical Risk Assessment: Proficiency in evaluating complex medical history, to accurately classify risk categories.

Financial Underwriting: Proficiency in evaluating key financial data, verifying debt-to-income metrics, and calculating insurable interest to prevent over-insurance.

Actuarial Collaboration & Guideline Engineering: Ability to work closely with actuaries to build, audit, and calibrate automated underwriting rules engines and rule outcomes within administration systems.

Reinsurance Strategy Management: Deep knowledge of Facultative and Treaty reinsurance structures

Grade 12 (Essential) with Maths Degree and min 2-3 years management experience at management level Industry certifications, regulatory approvals, and several years of hands-on experience in risk assessment. Ability to use the full Microsoft Office suite (outlook, xls, word, PowerPoint, visio) and Adobe Experience interacting directly with external parties and internal stakeholders Ability to conduct interviews with prospective candidates Analysis of business processes